In What Scenarios Do E-commerce Use Us?
Intelligent Customer Service
Convert customer service responses into voice and provide real-time voice services.
Courseware Production
Convert text content such as product prices into voice, so that customers can understand the products through voice.
Personalized Recommendations
Recommend products or discount information by voice based on the customer's browsing or purchase history.
Order Status Query
Feedback order information (such as delivery status, estimated arrival time) to users via voice. Users ask about the order status via voice, and the system converts the voice into text and returns the result.
Promotional Information
Recommend information based on user interests and convert it into voice to improve shopping experience.
We Can Help You Improve in These Areas
Cross-platform Consistency
Live E-commerce uses multiple platforms to narrate simultaneously, ensuring consistency in voice recognition and voice feedback on different devices and platforms, ensuring a smooth user experience.
Personalized Voice Automatic Improvement
Adjust the tone of the live broadcast content by analyzing the emotions of the audience's voice. For example, if the audience is in a low mood, adjust the atmosphere through positive voice to increase participation.
Available in 18 Languages Worldwide
Live E-commerce is aimed at global users. STS can better identify the languages of users in different regions to ensure accurate understanding and response to questions.
The Advantage of Using Us
Student Creation and Expression
Case: Voice project creation: students clone their own voices to produce radio dramas, story readings or speech videos to enhance their confidence in expression.
Enhance Interactivity
Through voice interaction, E-commerce platforms can provide a more personalized shopping experience.
Reduce Customer Service Pressure
The voice system automatically receives a large number of customer inquiries.
Improve Conversion Rates
When users shop on E-commerce platforms, voice cloning technology can guide users to buy more naturally through voice valuation, product recommendations, etc.
Personalize the Customer Experience
Voice cloning can help E-commerce platforms provide personalized voice services to customers. For example, brands can use the voices of well-known figures or virtual spokespersons to provide customers with a customer service experience that is closer to the brand image.
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